Refund Policy

Mahalaxmi Emporium – Exclusive Imitation Jewellery, Dehradun

At Mahalaxmi Emporium, customer satisfaction is our priority. We take special care in quality checks and packaging before dispatching your order. Since our products are imitation jewellery, please read our refund policy carefully.

  1. Eligibility for Refund

Refunds are applicable only in case of defective or damaged products received.

Customers must inform us within 48 hours of delivery with clear photos/videos as proof.

Refunds will not be provided for minor color/design variations due to photography or screen resolution.

  1. Non-Refundable Situations

Change of mind or dislike of product after purchase.

Wrong size/design ordered by customer.

Delay in delivery caused by courier service or factors beyond our control.

Products damaged due to mishandling or misuse after delivery.

  1. Refund Process

Once approved, refunds will be processed within 5–7 business days through the original payment method.

In case of COD (Cash on Delivery), refund will be issued via bank transfer/UPI.

Shipping charges (if any) are non-refundable.

  1. Exchange Option

Instead of a refund, customers may choose an exchange of the same value product (subject to stock availability).

Exchange request must be raised within 48 hours of delivery.

  1. Contact Us

For refund or exchange requests, please contact us at:

Mahalaxmi Emporium
Exclusive Imitation Jewellery
Dehradun, Uttarakhand
📧 Email: mejewellery07@gmail.com
📞 Phone: 7895358299/9557663241

✨ Mahalaxmi Emporium – We value your trust and strive to make every shopping experience satisfying and worry-free.

Shopping Cart